When can you expect your order to arrive?
The time it takes your order to arrive at its destination depends on two factors:
- Process time of the product for shipment which is usually within 3 business days (there are 5 business days / week) . If your order has items that are on backorder you will be notified as to the expected shipping time.
- The shipping time once it leaves the warehouse. You should determine which method of shipping you need based on the following listing.
Delivery times from Israel to N. America and Europe:
- Regular Airmail takes 9-16 business days (Delivery to post office with self pickup)
- EMS[Express mail service] takes 4-6 business days
- UPS Express takes 2-3 business days
Delivery within Israel
- Israel Mail Standard Delivery takes 3-7 business days (Delivery to post office with self pickup)
- Israel Express Delivery takes 2-4 business days
- UPS Express takes 1-2 business days
How much should delivery cost?
Shipping costs depended on the product and form of delivery you choose , you will see all the options on cart page. just add to cart > continue to cart and click calculate shipping.
You can get a price quote for shipping costs by placing the desired items in your cart and proceeding to the cart page. You can always return to the catalog pages to continue shopping before finalizing your order. Alternatively, you can receive a shipping quote by contacting our sales support while placing your order.
For tracking instructins click here
Returns and Refunds
Here is a full explanation of our returns and refund policy.