My son and I in the States have placed several gift orders for friends and family in Israel with Israel-Catalog and have been very pleased each time with the personal care given by Avi, and other agents as well. They interact respectfully with their clients and treat their purchase as if they were their own, with seriousness and consideration.
The agents understood the urgency of delivery of our packages because of the time frame, and saw to it that they reached their correct destination on time, in one case, a day early! As long as there is such personal customer service and care, I will continue to use this company for my own purchases, as well as spread the word about Israel Catalog to my friends.
Keep up the good work.